What's new

Semantic Search

5 septembre 2024

Release 05/09/2024
Release 05/09/2024
Release 05/09/2024
Release 05/09/2024
Release 05/09/2024
Release 05/09/2024
Release 05/09/2024

We’ve just released a feature that revolutionises the search experience dramatically, making it smarter and more intuitive.

Introducing: semantic search!

⚠️ We’re rolling out semantic search for a reduced group of users first. Click the “Get access” link below to join the early access list.


Semantic Search


Semantic Search offers advanced search capabilities, by understanding the context and meaning behind your queries to deliver more relevant and precise results. It significantly reduces the time spent searching through data by connecting you to relevant information within your knowledge base.

Keyword vs. Semantic:

Essentially, the search bar gains a chat function. The AI detects whether your query should be handled as a keyword search or a semantic search.

  • If it's a keyword search, the system uses the traditional method we’ve always offered, finding exact text matches.

  • If it's a semantic search, the AI understands the contextual meaning of your words to provide the most relevant information in chat format with all the sources below. It goes beyond keyword matches, to interpret the meaning of your words, identify synonyms, understand abbreviations and recognise different text forms (ex: USA, United States).


Based on your input in the search bar, the system selects the best approach to provide you with the most accurate and useful results.

Semantic Search does more than enhance search results; it helps you understand your data, find information faster and improve productivity. This enhancement ensures you receive the most relevant information quickly, making your search experience more seamless and efficient.

Get Access


Improvements and bug fixes

As always, we’re committed to improving your experience. This release includes a new design for sources (improved layout and usability), as well as several bug fixes and performance enhancements to ensure the app runs smoothly. Your feedback is invaluable, so please continue to share any issues or suggestions in the myReach Community Forum.


Coming soon

  • myGenie – Our biggest product to date: AI-powered customer service!

  • Table view — Organise and view your data in a table layout.

  • Sources new design — An improved layout and usability of the sources displayed with every answer.

We’ve just released a feature that revolutionises the search experience dramatically, making it smarter and more intuitive.

Introducing: semantic search!

⚠️ We’re rolling out semantic search for a reduced group of users first. Click the “Get access” link below to join the early access list.


Semantic Search


Semantic Search offers advanced search capabilities, by understanding the context and meaning behind your queries to deliver more relevant and precise results. It significantly reduces the time spent searching through data by connecting you to relevant information within your knowledge base.

Keyword vs. Semantic:

Essentially, the search bar gains a chat function. The AI detects whether your query should be handled as a keyword search or a semantic search.

  • If it's a keyword search, the system uses the traditional method we’ve always offered, finding exact text matches.

  • If it's a semantic search, the AI understands the contextual meaning of your words to provide the most relevant information in chat format with all the sources below. It goes beyond keyword matches, to interpret the meaning of your words, identify synonyms, understand abbreviations and recognise different text forms (ex: USA, United States).


Based on your input in the search bar, the system selects the best approach to provide you with the most accurate and useful results.

Semantic Search does more than enhance search results; it helps you understand your data, find information faster and improve productivity. This enhancement ensures you receive the most relevant information quickly, making your search experience more seamless and efficient.

Get Access


Improvements and bug fixes

As always, we’re committed to improving your experience. This release includes a new design for sources (improved layout and usability), as well as several bug fixes and performance enhancements to ensure the app runs smoothly. Your feedback is invaluable, so please continue to share any issues or suggestions in the myReach Community Forum.


Coming soon

  • myGenie – Our biggest product to date: AI-powered customer service!

  • Table view — Organise and view your data in a table layout.

  • Sources new design — An improved layout and usability of the sources displayed with every answer.

We’ve just released a feature that revolutionises the search experience dramatically, making it smarter and more intuitive.

Introducing: semantic search!

⚠️ We’re rolling out semantic search for a reduced group of users first. Click the “Get access” link below to join the early access list.


Semantic Search


Semantic Search offers advanced search capabilities, by understanding the context and meaning behind your queries to deliver more relevant and precise results. It significantly reduces the time spent searching through data by connecting you to relevant information within your knowledge base.

Keyword vs. Semantic:

Essentially, the search bar gains a chat function. The AI detects whether your query should be handled as a keyword search or a semantic search.

  • If it's a keyword search, the system uses the traditional method we’ve always offered, finding exact text matches.

  • If it's a semantic search, the AI understands the contextual meaning of your words to provide the most relevant information in chat format with all the sources below. It goes beyond keyword matches, to interpret the meaning of your words, identify synonyms, understand abbreviations and recognise different text forms (ex: USA, United States).


Based on your input in the search bar, the system selects the best approach to provide you with the most accurate and useful results.

Semantic Search does more than enhance search results; it helps you understand your data, find information faster and improve productivity. This enhancement ensures you receive the most relevant information quickly, making your search experience more seamless and efficient.

Get Access


Improvements and bug fixes

As always, we’re committed to improving your experience. This release includes a new design for sources (improved layout and usability), as well as several bug fixes and performance enhancements to ensure the app runs smoothly. Your feedback is invaluable, so please continue to share any issues or suggestions in the myReach Community Forum.


Coming soon

  • myGenie – Our biggest product to date: AI-powered customer service!

  • Table view — Organise and view your data in a table layout.

  • Sources new design — An improved layout and usability of the sources displayed with every answer.

We’ve just released a feature that revolutionises the search experience dramatically, making it smarter and more intuitive.

Introducing: semantic search!

⚠️ We’re rolling out semantic search for a reduced group of users first. Click the “Get access” link below to join the early access list.


Semantic Search


Semantic Search offers advanced search capabilities, by understanding the context and meaning behind your queries to deliver more relevant and precise results. It significantly reduces the time spent searching through data by connecting you to relevant information within your knowledge base.

Keyword vs. Semantic:

Essentially, the search bar gains a chat function. The AI detects whether your query should be handled as a keyword search or a semantic search.

  • If it's a keyword search, the system uses the traditional method we’ve always offered, finding exact text matches.

  • If it's a semantic search, the AI understands the contextual meaning of your words to provide the most relevant information in chat format with all the sources below. It goes beyond keyword matches, to interpret the meaning of your words, identify synonyms, understand abbreviations and recognise different text forms (ex: USA, United States).


Based on your input in the search bar, the system selects the best approach to provide you with the most accurate and useful results.

Semantic Search does more than enhance search results; it helps you understand your data, find information faster and improve productivity. This enhancement ensures you receive the most relevant information quickly, making your search experience more seamless and efficient.

Get Access


Improvements and bug fixes

As always, we’re committed to improving your experience. This release includes a new design for sources (improved layout and usability), as well as several bug fixes and performance enhancements to ensure the app runs smoothly. Your feedback is invaluable, so please continue to share any issues or suggestions in the myReach Community Forum.


Coming soon

  • myGenie – Our biggest product to date: AI-powered customer service!

  • Table view — Organise and view your data in a table layout.

  • Sources new design — An improved layout and usability of the sources displayed with every answer.

Latest blog posts

Release 20/11/2024

20 nov. 2024

A search experience like no other

Release 14/10/2024

14 oct. 2024

Improved chat sources and search filters

Cost effective strategy

11 oct. 2024

Maximising customer retention: The cost-effective strategy

Latest blog posts

Release 20/11/2024

20 nov. 2024

A search experience like no other

Release 14/10/2024

14 oct. 2024

Improved chat sources and search filters

Cost effective strategy

11 oct. 2024

Maximising customer retention: The cost-effective strategy

Latest blog posts

Release 20/11/2024

20 nov. 2024

A search experience like no other

Release 14/10/2024

14 oct. 2024

Improved chat sources and search filters

Cost effective strategy

11 oct. 2024

Maximising customer retention: The cost-effective strategy

Latest blog posts

Release 20/11/2024

20 nov. 2024

A search experience like no other

Release 14/10/2024

14 oct. 2024

Improved chat sources and search filters

Cost effective strategy

11 oct. 2024

Maximising customer retention: The cost-effective strategy