Subprocessors

myReach Third-Party Sub-processors

In order to provide our services, myReach may engage third parties to carry out data-processing activities that involve access to customer data. These organizations, called “subprocessors,” are identified below with their locations and the types of services they provide to myReach.

Sub-processor
Address
Description of services provided
Data Location
Categories of data
Relevant certifications /Compliance

Google Cloud Platform

1600 Amphitheatre Parkway, Mountain View, CA 94043, USA

Cloud infrastructure, Hosting, and Data storage

European Union

User data, application data

ISO 27001, ISO 27701, SOC 2, GDPR, HIPAA, PCI DSS, CSA STAR Level 1

OpenAI

3180 18th Street, San Francisco, CA 94110, USA

Natural Language Processing and AI services

United States

User interaction data

ISO 27001, SOC 2, GDPR, HIPAA, PCI DSS, CSA STAR Level 1, EU-US Privacy Shield (for applicable data)

CoreWeave

Roseland, 101 Eisenhower Pkwy Ste 106, United States

Cloud computing services, AI/ML model training and inference

United States

User data, application data

ISO 27001, ISO 27701, SOC 2, GDPR, HIPAA, NIST 800-53

Customer.io

Beaverton, 9450 SW Gemini Dr., Suite 43920, United States

Email marketing automation and customer engagement

European Union

Email addresses, user behavior data

SOC 2, GDPR, PCI DSS, HIPAA

Typeform

Carrer Bac de Roda, 163, local, 08018 Barcelona, Spain

Online survey and form building

European Union

Survey responses, user data

ISO 27001, ISO 27701, SOC 2, GDPR, HIPAA, PCI DSS

Mixpanel

One Front Street, 28th Floor, San Francisco, CA 94111, USA

Product analytics and user behavior tracking

European Union

User behavior data, event data

ISO 27001, ISO 27701, SOC 2, GDPR

Stripe

354 Oyster Point Blvd, South San Francisco, CA 94080, USA

Payment processing services

European Union

Payment information, billing data

ISO 27001, PCI DSS, SOC 2, GDPR

Sentry

45 Fremont Street, 8th Floor, San Francisco, CA 94105, USA

Application monitoring and error tracking

United States

Error logs, performance data, user interaction data

ISO 27001, SOC 2, GDPR

Datadog

620 8th Avenue, 45th Floor, New York, NY 10018, USA

Monitoring and analytics for applications and infrastructure

European Union

Performance data, log data, user interaction data

ISO 27001, SOC 2, GDPR