What's new
AI reasoning unveiled and richer connections


We've just rolled out a fresh set of updates designed to make your AI-powered workflows smarter and more efficient.
Insights into Chat Reasoning

Transparency is key when deploying AI in a business environment. With our new Chat Reasoning feature, you can now see exactly how your AI Assistant arrives at its responses.
Step by step, you'll be able to follow the AI's thought process; from scanning your knowledge base and identifying the most relevant sources, to analysing the data and formulating the final answer. This gives you and your stakeholders greater confidence in the AI's outputs, making it easier to validate responses, refine your knowledge base, and demonstrate the value of your AI setup to your wider organisation.
This level of visibility is especially useful when onboarding new team members or presenting AI-driven insights to leadership.
Smarter Connections with Relationship Types

Understanding how your data points connect is critical for any business. You can now define the type of relationship between nodes in your knowledge base, giving you granular control over how information is linked and interpreted.
Whether you're mapping dependencies between products, linking clients to projects, or connecting internal processes, relationship types allow you to structure your knowledge the way your business actually works, not the other way around.
This means richer context, more accurate AI responses, and a knowledge base that truly reflects your organisation's logic.
3. Run Multiple Genie Chats

Your teams move fast, and now your Genies can keep up. You can now store multiple chat sessions within the same Genie, without losing context or history between conversations.
This is particularly valuable for businesses managing multiple clients, departments, or use cases through a single Genie. Each chat thread remains independent, organised, and fully tracked, so your team can handle more without the friction.
No more switching between setups or losing track of parallel conversations, everything is streamlined in one place.

