Last Update on May 31, 2022
myReach is committed to protecting the privacy of its users and the security of their personal data. Information is hereby provided on how myReach collects, processes, and protects the personal data that its users provide via its online platform.
The user is requested to read this privacy policy carefully, and to freely decide whether he wishes to provide his personal data to myReach.
Further, the user warrants that he is of legal age and that the data that he provides is correct, accurate, complete, and updated. Furthermore, the user shall be liable for any damage, whether direct or indirect, that may arise from non-compliance of this obligation.
MYREACH, S.A. (hereinafter referred to as “myReach”), with registered office at Route de la Glâne 107, 1752 Villars-sur-Glâne (Switzerland), and registered with number CHE- 113.324.607 in the registry of commerce of the Canton of Vaud (Switzerland), is the entity acting as controller of your personal data, for the purposes specified below.
MYREACH, S.A., SUCURSAL EN ESPAÑA, with registered office at Avenida Diagonal 520, 1e 1B, 08006 Barcelona (Spain), and identification number W0395102G, is acting as myReach’s representative in the European Union.
We will process the personal data you voluntarily provide to us when we carry out any of the
tasks specified below for the purposes specified, as well as the data which is generated in
the course of our relationship.
Signing up and maintenance of your user account at myReach, including, if applicable, modifications of the data provided and deletion of the account.
In addition, to facilitate the registration process as a myReach user, we offer you the possibility to use your Google social network account or your Apple ID log in. If you choose one of these options, both accounts will be linked, so that you will be able to access reserved areas directly by logging in to your Google account or your Apple account.
This registration option is voluntary and involves the use of certain personal data from your Google account for your registration and access to your myReach user account.
We inform you that the personal data you have provided to Google or Apple are governed by the privacy policy of said companies.
The data from your Google or Apple Account that will be used for your registration as a myReach user are the following: profile (full name, profile picture) and email address.
If you have registered as a myReach user via Google and subsequently unlink it via the user area, you will be asked for a password to be able to continue accessing your user account in the reserved area.
Please note that the sign up in myReach involves monitoring use of the platform. This is necessary for testing the software so that improvements, errors, etc. may be identified. It is therefore part of the Beta License Agreement.
In the event that you do not wish to have your use monitored, please do not enter into the aforementioned agreement.
The execution of the contractual relationship established with myReach as a result of the acceptance of the terms
and conditions.
Sending commercial communications about myReach services, activities, news, offers and promotions, based on your interests and in accordance with your profile as we inform you in the processing called “Profiling of users”.
myReach contracts email marketing services with third party providers to collect information about campaigns, i.e., to track email opens and clicks on content or links included in emails. This information is collected to prepare statistical
reports on the behaviour of the recipients to optimise the campaign.
The processing of your personal data is legitimized by the express consent you give us.
You may withdraw your consent and unsubscribe from these communications at any time.
Drawing up a commercial profile based on your tastes and interests based on an analysis of the products purchased or in which you have shown interest and queries made to better tailor our promotional activities, such as the sending of commercial communications.
This profile will be developed from internal sources based on information from your browsing, information obtained regarding your needs or preferences expressed by you during your relationship with myReach, the activities in which you actually participate and your various interactions and exchanges of information with our entity. For example, the type of pet you have, feed preferences, among other things.
You can access more information on how your personal data is processed for this purpose in section 5. Recipients of this Privacy Policy.
Initial Data: Data which you provide to us when you fill out the specific forms. This data consists of your identification data (first and last name, username), contact details (email address, telephone number), information
on your academic and professional life, information on your personal background, and information on your interests and activities.
Additional Data: Data relating to you which is generated or created from your use of the platform, as well as any feedback that you provide to us or documentation that you upload on the platform
The legitimate interest of myReach, in accordance with the provisions of the applicable data protection regulation, as it is based on internal sources and is a low-grade profiling.
myReach has carried out the analyses required by privacy regulations, confirming that myReach’s interests prevail over the privacy rights of its customers and users. If you wish to access these reports, you may request them at the e-mail addresses indicated in the Exercise of Rights section of this Privacy Policy. Likewise, you may, now or at any other time, express your wish not to be subject to this processing by exercising your right to object to it.
Customise and segment the content of the Website and the App.
The processing of personal data is based on the consent given, where applicable, via the myReach cookie banner.
Conduct surveys and research projects to get your feedback on our products and services and to conduct analysis of myReach’s performance.
As myReach is a trial version of the software, which is still under development, it is essential for us to carry out studies and analysis of myReach performance to improve the quality of the service we aim to provide. We will collect myReach usage and performance data from questions we may ask you and while you are using the software to conduct these analyses of myReach performance.
You might be requested to provide such feedback, and you commit to promptly provide such feedback on the operation and use of the Beta Version of the Beta Testing Program, including but not limited to, any bugs and user experience, so that myReach may solve any existing problems, and/or improve its product and user experience. This may include filling out online reports, participating in telephone interviews, maintaining a record of problems or errors, providing suggestions and ideas, and responding to written surveys. You agree to provide only true and correct information.
myReach’s legitimate interest in improving the quality of its services and the performance of its software.
The data controller has carried out the analyses required by privacy regulations, confirming that myReach’s interests prevail over the privacy rights of its customers and users. If you wish to access these reports, you may request them at the e-mail addresses indicated in the Exercise of Rights section of this Privacy Policy.
Comply with our legal obligations while providing our services.
Comply with our legal obligations
myReach does not adopt automated decision-making regarding the profiling activities carried out related to your personal data. All the decision-making processes are performed with human intervention and for the purposes above mentioned.
Your data can be disclosed to the following third parties, for the following reasons:
Should myReach disclose your personal data to other parties in the future, it will duly inform you.
myReach may engage the services of providers located in countries outside the European Economic Area, based on European Commission adequacy decisions. In this case, the country is deemed to have regulations equivalent to those of the European Union. In the event that myReach needs to contract services from providers located in countries that do not have equivalent European legislation, its contracting will include all the guarantees and safeguards required by the legislation to preserve your privacy, subject to verification of the legislation of the destination country.
These safeguards may consist of the application of contractual clauses and additional guarantees to them, in accordance with the regulations of each destination country, or of binding corporate rules approved by the data protection authorities. We also inform you that we are permitted by law to send your data to such countries if this is necessary to fulfil our obligations arising from the service you request from us.
For further information about the safeguards to your privacy, or the destination countries to which we need to transfer your data to fulfil our contractual obligations to you, please contact our Data Protection Officer at the addresses indicated in the “Exercise of rights” section of this Privacy Policy.
We will store the Personal Data that you provide to us while you maintain your relationship with myReach and, upon termination of such relationship, for any cause, for the entire duration of any and all statutory limitation periods that are applicable to the processing, and for the purpose of proving compliance with our obligations. Once said periods have ended, your data will be deleted or, alternatively, anonymized.
You may exercise your rights of access, rectification, erasure and portability, limitation and/or right to object to the processing, by contacting myReach at the following addresses:
Should you consider that the processing infringes the data protection regulation or your rights, you may submit a complaint to Us at chris@rea.ch or to the correspondent Data Protection Authority at its website or postal address.
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If you can find It online, you can save It on myReach. Endless possibilities for a must-have feature.
If you can find It online, you can save It on myReach. Endless possibilities for a must-have feature.
If you can find It online, you can save It on myReach. Endless possibilities for a must-have feature.
If you can find It online, you can save It on myReach. Endless possibilities for a must-have feature.
If you can find It online, you can save It on myReach. Endless possibilities for a must-have feature.
If you can find It online, you can save It on myReach. Endless possibilities for a must-have feature.
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