AI powered
customer assistance

Transform customer service with AI conversations 24/7

What's the return policy?

What's the return policy?

You can return items within 30 days…

Do you have any current promotions?

I can't log in. What should I do?

Do you ship to Spain?

Is this product waterproof?

Yes, this product is completely waterproof

Pre-sales support

Pre-sales support

Convert website visitors into buyers and increase customer conversion

Gather statistics

Gather statistics

Understand your customers, take action to increase engagement

Instant help

Instant help

Provide instant, accurate responses to customer inquiries

Target messaging

Target messaging

Send automated tailored emails to visitors based on their interests

Meet myGenie

Your specialist in company knowledge, available anytime to address every question with instant, accurate, human-like answers.

Meet myGenie

Your specialist in company knowledge, available anytime to address every question with instant, accurate, human-like answers.

Meet myGenie

Your specialist in company knowledge, available anytime to address every question with instant, accurate, human-like answers.

Meet myGenie

Your specialist in company knowledge, available anytime to address every question with instant, accurate, human-like answers.

Improve your customer experience

Help customers get the right answers, make decisions and resolve issues through interactive and natural conversations with your AI chatbot.

Enable 24/7 support

Answer in under 2 seconds

Resolve 85%+ tickets automatically

Improve your customer experience

Help customers get the right answers, make decisions and resolve issues through interactive and natural conversations with your AI chatbot.

Enable 24/7 support

Answer in under 2 seconds

Resolve 85%+ tickets automatically

Improve your customer experience

Help customers get the right answers, make decisions and resolve issues through interactive and natural conversations with your AI chatbot.

Enable 24/7 support

Answer in under 2 seconds

Resolve 85%+ tickets automatically

Improve your customer experience

Help customers get the right answers, make decisions and resolve issues through interactive and natural conversations with your AI chatbot.

Enable 24/7 support

Answer in under 2 seconds

Resolve 85%+ tickets automatically

Reduce costs and increase revenue

Automate customer service so your team can focus on other things. myGenie unlocks revenue once hidden in customer conversations.

Automate issue resolution

Replace 75%+ of your support team

Increase customer conversion

Reduce costs and increase revenue

Automate customer service so your team can focus on other things. myGenie unlocks revenue once hidden in customer conversations.

Automate issue resolution

Replace 75%+ of your support team

Increase customer conversion

Reduce costs and increase revenue

Automate customer service so your team can focus on other things. myGenie unlocks revenue once hidden in customer conversations.

Automate issue resolution

Replace 75%+ of your support team

Increase customer conversion

Reduce costs and increase revenue

Automate customer service so your team can focus on other things. myGenie unlocks revenue once hidden in customer conversations.

Automate issue resolution

Replace 75%+ of your support team

Increase customer conversion

Get insights and take action

An advanced dashboard helps you identify areas needing attention, showing visitor chats, popular categories, message types and more.

Track visitor engagement

Identify trends

Flag issues and get notified

Get insights and take action

An advanced dashboard helps you identify areas needing attention, showing visitor chats, popular categories, message types and more.

Track visitor engagement

Identify trends

Flag issues and get notified

Get insights and take action

An advanced dashboard helps you identify areas needing attention, showing visitor chats, popular categories, message types and more.

Track visitor engagement

Identify trends

Flag issues and get notified

Get insights and take action

An advanced dashboard helps you identify areas needing attention, showing visitor chats, popular categories, message types and more.

Track visitor engagement

Identify trends

Flag issues and get notified

What myGenie can do for you.

Research shows that the average customer agent handles 30 queries per day. myGenie can handle unlimited queries 24/7, including nights and weekends.

99+

99+

99+

Customer queries solved per day

2

2

2

secs

secs

secs

Average wait time for a chat support response

$0

$0

$0

In lost annual revenue (from customers who switch due to poor customer service)

Trusted by leading companies

  • Instech
  • Instech
  • Instech
Instech