What's new

Markdown support & improved chat format

Release 07/08/2024
Release 07/08/2024

Ever since we launched the chat, Markdown support has been among the top 3 requested features. This release not only introduces Markdown to the chat, it takes it one step further by significantly enhancing the overall format of the answers. Keep reading to find out more!


New Updates


Chat answers now support Markdown formatting, making it easier than ever to present information clearly. You can now add headings, change text to bold or italics and more with just a few keystrokes.

You can also ask the chatbot to give you answers that include tables, lists or code blocks for a more visual representation of your data.

These enhancements allow for richer, more dynamic interactions and significantly improve how you understand information.


Bug fixes and improvements

We’re continuously listening to all your comments and requests. This release includes numerous bug fixes (no matter how small), aimed at enhancing the stability and performance of the App.

If you encounter any issues please share them with us in the myReach Community Forum.


Coming soon

  • myGenie – Our biggest product to date: AI-powered customer service!

  • Semantic search — Advanced search capabilities that understand context and deliver more relevant results.

  • Table view — Organise and view your data in a table layout.

  • Sources new design — An improved layout and usability of the sources displayed with every answer.

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